Frequently Asked Questions

We hope that your use of the website works well for you but if there are any matters with which you need help, please do not hesitate to email us.

However we have anticipated a number of questions and therefore we hope that these answers may help:

 

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Q Can I pay by cheque or postal order, rather than credit or debit card?

A Yes. Send your payment (payable to DGS Programmes Limited) to 7 Nicholas Way, Northwood, Middlesex, HA6 2TR.

 

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Q Once I have placed an order, how soon after can I expect to receive my item(s)?

A We will do our best to post your order within 5 working days.

 

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Q How do we calculate postage costs?

A Our system will base the postage costs on the number of programmes ordered. However, if there is a significant difference once we have made up your order, we will send you a refund, probably in the form of postage stamps.

 

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Q Do you buy programmes?

A Yes – but while we will consider, without any commitment to buy, any Items you have for sale, we are particularly looking for items from 1960/61 or before.

 

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